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FAQ


Gear Ring Information


What material is used to make the Gear Ring?

The Gear Ring is made from 316L, which is the highest quality stainless steel in the jewelry market. Stainless steel has properties which make it highly durable and resistant to tarnishing, fading, scratching, and rusting.  It will not bend or break. It is known to be hypoallergenic for those with metal allergies.

How do I know which ring size to order?

If you are uncertain of your ring size, please refer to our sizing chart to guide you. It is important to follow the instructions carefully and the sizing chart MUST be printed. You will not be able to obtain your measurement by viewing the sizing chart on your screen/monitor. Please be sure to follow Steps 1 and 2 carefully. If these steps are not followed, the sizing chart will print to the wrong scale and you will not be able to acquire the correct size. You may need to modify your printer settings and uncheck the "fit to scale" box or set to 100% before printing.

Our rings are available in whole sizes Size 5 through Size 20. Our ring is a little bit wider than average, so if you are a half size, we recommend ordering the next whole size up (one half-size larger). As general guidance, the average sizes for an adult male are 9, 10, 11, 12, and 13. The average sizes for an adult female are 5, 6, 7, 8, and 9.

Our sizing chart represents ring sizes for the US and Canada. For international sizing, please be sure to reference a conversion chart since ring sizes vary by country.

How do I care for my Gear Ring?

If your Gear Ring needs a cleaning, we recommend soaking it in warm soapy water for at least an hour, and wiping it dry with a soft cloth or paper towel. Do not use any harsh abrasives or household chemicals which may damage its natural protective coat. Certain grainy materials (such as sand) may clog the gears, making the ring difficult to spin. Do not try to oil or lubricate the ring. Do not try to dismantle or modify the construction of the ring in any manner as it may make it impossible to repair. Contact us should the need arise. Take caution and do not wear while working with any machinery, equipment, or hazardous substance.

Do you offer engraving services for the inside of the Gear Ring?

No, we do not offer engraving services.  We recommend taking the Gear Ring to a local jeweler to provide the service of engraving. Confirm that you have the correct size prior to engraving as we are unable to do a size exchange once the ring has been engraved.

Will the colored rings lose their color over time?

Our colored rings are created by plating over stainless steel. Due to the nature of PVD plating, it is normal that the plating may eventually start to wear off. We have made sure to apply a very thick layer of plating to increase the longevity of the color.

If the color starts wearing away on a colored ring, can I send it back to be re-plated?

Yes, we can re-plate your ring for an additional fee. Contact us if the need should arise.

How do I receive the lifetime warranty on the Gear Ring?

The lifetime warranty is automatically included with your purchase. If there are any manufacturer defects or other issues with your Gear Ring, contact us so that we can quickly process your warranty. You only have to provide the original buyer information so we can verify the purchase in our system. Please note that the warranty on the colored Gear Rings (gunmetal, gold, and rose gold) does not cover the loss of color over time due to regular use and wear.